Refund policy

At GALA, we want you to love your glow as much as we do! However, due to the nature of our products, we have a no return or exchange policy once an item has been opened from its seal.

Returns & Exchanges

• For hygiene and safety reasons, we do not accept returns or exchanges on any opened or used products.
• If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order, and we’ll be happy to assist you!

Refunds

• We do not offer refunds once the product has been opened.
• Refunds may only be issued if the product arrives damaged or incorrect, and a request is made within 48 hours of delivery with supporting photos.

Order Issues & Assistance

• If you have any concerns with your order, our team is always here to help! Contact us at galacosmetique.info@gmail.com , and we’ll do our best to resolve any issue.

Thank you for understanding and for choosing GALA —where every glow is a celebration!